Bestcarpet.gr is an online store selling products and services via the Internet. The online store operates under the responsibility of the individual company Plexida Aikaterini, with TIN 071728342 and no. GEMI 120181036000. bestcarpet.gr is a carpet trading company based in Von Kozani 3, Kozani 50131. The purpose of the company is to provide you with the most accurate information about your rights and obligations and to ensure the best possible service during your purchases from the online store of bestcarpet.gr.
In order to make purchases from the online store of bestcarpet.gr, you will be asked to disclose the necessary personal information in order to certify your identity and to carry out your transactions with the necessary security. The information that will be requested from you is the name, the e-mail address (email), the address to which your order will be sent, and your telephone number. If your transaction is made via paypal, you will be asked for the card number and its expiration date.
The company and bestcarpet.gr following the principles of personal data protection provided by the relevant laws and international conventions are not going to make any unfair use without your prior approval. Bestcarpet.gr in no way will disclose, publish, sell, or exchange the personal data and information that you trust us. In only certain cases may your personal information be disclosed by the company, always in accordance with the procedure provided by law when required by the Public
All prices of products and services of bestcarpet.gr are in Euros and include 24% VAT.
You have the opportunity to return the products you bought, free of charge within 7 days from the date you receive them, you will be charged the return cost.
Returns are only accepted if the products you wish to return are in the same condition in which you received them, in the same packaging as delivered to you, together with the retail receipt or invoice.
Let us know about your desire to return the products you bought to us at email info@bestcarpet.gr or at tel 2461026178 on the day you received the product.
In case of refund a) depending on the method of payment your refund will be completed within 15 days of receiving it
Returns are not accepted for products that have been processed to the desired size
Your visit and use of the bestcarpet.gr website presupposes that you have read and accepted the following terms and conditions of use.
All card payments are processed through Alpha Bank’s “Alpha e-Commerce” electronic payment platform and use TLS 1.2 encryption with 128-bit encryption protocol (Secure Sockets Layer – SSL). Encryption is a way of encrypting information until it reaches its intended recipient, who will be able to decrypt it using the appropriate key.
Limitation of liability: Given the nature and volume of the Internet, under any circumstances, bestcarpet.gr is not responsible for any kind of damage suffered by the visitor / user of the pages, services, options and contents of bestcarpet.gr which he proceeds on his own initiative . Bestcarpet.gr does not guarantee that the pages, the services,options and contents will be provided without interruption, without errors and that errors will be corrected. Also, bestcarpet.gr does not guarantee that the same or any other related site or the servers (servers) through which they are made available to users / members, do not contain “viruses” or other harmful components.
Force majeure: If for reasons of force majeure (eg bad weather, strikes, etc.) it is not possible to deliver the products to you within the predetermined time we will inform you via e-mail, in order to tell us if you wish, under them the conditions, the completion of your order.
Modify the terms herein:
Shipping costs of any return are borne by the customer
bestcarpet.gr concerns the sale of carpets
All prices include VAT (24%)
The cost of delivery is free for the whole Greek territory
Product prices are subject to change without notice.
Most products are shipped by courier one day after receipt of the product by the supplier or immediately if the product is in stock.
Availability is indicative and based on estimates of our stock and our suppliers, usually the availability times are longer than those listed.
bestcarpet.gr always tries to deliver your order to you as soon as possible and to inform you immediately about the time of receipt of your order.
